Privacy policy

Privacy Policy

Francisco Motors LLC (and its Brands)

Effective date / Last updated: 2025-12-27

This Privacy Policy describes how Francisco Motors LLC (“Francisco Motors,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our websites, use our apps and digital services, interact with our brands, communicate with us, or purchase products/services from us.

This Policy applies to Francisco Motors LLC and, where applicable, our subsidiaries, affiliates, divisions, and brands, including but not limited to jeepney.io and other Francisco Motors-branded or controlled platforms (collectively, the “Services”). If a specific subsidiary or brand publishes a separate privacy policy, that policy will apply to that specific service to the extent it conflicts with this Policy.

1) Who we are (Data Controller)

Francisco Motors LLC
Website: www.franciscomotors.com
Email: info@franciscomotors.com
Address: 8 The Green Suite A, Dover, DE 19901, United States

For privacy questions, requests, or complaints, contact us at info@franciscomotors.com.

2) What personal information we collect

A) Information you provide directly

Depending on how you use our Services, we may collect:

  • Identity & contact: name, email, phone, address, company, position

  • Account info: username, password (hashed), preferences

  • Transaction & billing: shipping/billing address, purchase history, invoices/receipts, payment status
    (Note: payment card details are typically processed by payment processors and not stored by us in full.)

  • Customer support: messages, call logs (where permitted), attachments, feedback

  • Business/partner info: investor/partner inquiries, verification data if required for certain engagements

B) Information collected automatically (Device/Usage)

When you access our Services, we may automatically collect:

  • IP address, browser type, device identifiers, operating system, time zone

  • Pages viewed, clicks, referral URLs, session duration, search terms, crash logs

  • Approximate location (derived from IP) for security and analytics

C) Information from third parties

We may receive information from:

  • Logistics/shipping partners (delivery updates)

  • Payment processors (payment confirmations, fraud signals)

  • Analytics and advertising providers (measurement and attribution)

  • Public sources and business counterparties (for corporate due diligence where relevant)

3) How we use your personal information

We use personal information to:

  • Operate our Services (accounts, site/app functionality, platform administration)

  • Process transactions (orders, payments, delivery, returns, invoicing)

  • Provide support and respond to inquiries

  • Improve performance (analytics, debugging, QA, user experience)

  • Secure the Services (fraud detection, abuse prevention, access control, audit trails)

  • Marketing and communications (product updates, announcements, promotions where permitted)

  • Business operations (compliance, corporate governance, reporting, and legitimate internal operations)

4) How we share your personal information

We share personal information only as needed and with appropriate safeguards, including with:

A) Service providers (processors)

Vendors that help us operate the Services, such as:

  • Hosting and cloud infrastructure providers

  • E-commerce and checkout platform providers (where used)

  • Payment processors and billing providers

  • Logistics/shipping and fulfillment partners

  • Analytics and performance measurement providers

  • Customer support and communication tools (email/SMS/helpdesk)

  • Security/fraud prevention tools

B) Affiliates and subsidiaries

We may share information within Francisco Motors LLC’s corporate group (subsidiaries/affiliates/brands) for operational, security, customer support, and administrative purposes consistent with this Policy.

C) Legal and protection reasons

We may disclose information if required to:

  • Comply with law, regulation, or lawful requests

  • Protect rights, safety, and property of users, our company, and the public

  • Enforce contracts and investigate suspected fraud or abuse

D) Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or asset sale, personal information may be disclosed as part of that transaction, subject to confidentiality protections.

5) Behavioral advertising & your choices

Some of our Services may use advertising and measurement tools to:

  • Measure campaign performance

  • Understand audience engagement

  • Deliver relevant ads where permitted

Your controls:

  • Adjust browser/device privacy settings and cookie controls

  • Use opt-out mechanisms offered by ad platforms where available

  • If your browser supports Global Privacy Control (GPC), we will honor it where legally required/recognized for that browser/device.

6) Cookies and similar technologies

We use cookies, pixels, SDKs, and similar technologies for:

  • Essential functions: security, authentication, shopping cart/checkout (where applicable)

  • Preferences: language, region, saved settings

  • Analytics: usage patterns and performance improvements

  • Advertising/measurement: attribution and (where permitted) interest-based advertising

Managing cookies

You can control cookies via:

  • Browser settings (block/delete cookies)

  • Any cookie preferences tools presented on our Services (where enabled)

Blocking some cookies may impact functionality.

7) International data transfers

We may process and store personal information in countries other than your own (for example, where our vendors or servers operate). Where required, we use appropriate safeguards (such as contractual protections) to protect cross-border transfers.

8) Data retention

We retain personal information only as long as necessary for the purposes described, including:

  • Transactions & accounting: retained as needed for invoicing, tax, audit, and legal compliance

  • Support records: retained to resolve issues and improve service

  • Security logs: retained for fraud prevention, abuse monitoring, and incident investigation

  • Marketing data: retained until you opt out or until no longer needed

You may request deletion where applicable, but we may retain certain data when required by law or for legitimate business purposes (e.g., compliance, dispute resolution, fraud prevention).

9) Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information (e.g., access controls, encryption in transit where supported, monitoring, and vendor due diligence). No system is perfectly secure; we continuously work to reduce risk.

10) Your privacy rights

A) EEA/UK/Switzerland (GDPR/UK GDPR)

You may have the right to access, correct, delete, object, restrict, or request portability of your personal information, and withdraw consent where processing is based on consent.

Lawful bases may include: performance of a contract, legitimate interests, legal obligations, and consent (where required).

B) California (CCPA/CPRA)

California residents may have rights to know, delete, correct, and opt out of certain “sale” or “sharing” as defined under CA law.

  • We do not sell personal information for money.

  • Some advertising/measurement activities may be considered “sharing” for cross-context behavioral advertising under CPRA when enabled on certain Services. You can limit this through cookie controls (where available) and supported signals like GPC.

C) Philippines (Data Privacy Act - RA 10173)

If you are in the Philippines, you may have rights including access, correction, objection, and erasure, subject to legal requirements. You may also lodge a complaint with the National Privacy Commission (NPC).

How to exercise rights

Email us at info@franciscomotors.com and include:

  • Your name and contact details

  • The brand/service you used (e.g., jeepney.io)

  • Your request (access, delete, correction, etc.)

We may need to verify your identity before fulfilling requests.

11) Children’s privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us at info@franciscomotors.com for deletion.

12) Changes to this Policy

We may update this Policy to reflect operational, legal, or technology changes. The “Last updated” date will be revised when updates are posted on www.franciscomotors.com.

13) Contact us

Francisco Motors LLC
Website: www.franciscomotors.com
Email: info@franciscomotors.com
Address: 8 The Green Suite A, Dover, DE 19901, United States